Frequently Asked Questions

There are a couple different ways to book a move with Stellar Movers. To begin, you can contact us at info@stellarmovers.com to request a moving quote or call our place of business at 215.205.5457. If you’re interested in scheduling an in-home estimate, call or email to make an appointment. If you decide to move with Stellar Movers, we will help you select moving services (if needed) and answer any questions you may have throughout the entire process.

Stellar Movers is your personalized moving planner. Once you contact Stellar Movers you will have a moving representative to assist you in all your moving needs.

At Stellar Movers, we have the ability to accommodate short notice moves, however; it’s best to schedule your move two to three weeks out if your schedule allows.

During an in-home estimate, a representative will visit your home and review the size and scope of all of your belongings that you will be moving. They’ll also discuss move details such as dates, packing services, etc. If you have any questions or concerns we will do our best to answer them all for you. After the visit, your representative will draft a customized written estimate for your review within 24 hours.

Contact Stellar Movers as soon as you can if your move dates have changed. We can process any changes to your plan and discuss updates. Keep in mind, your estimate may change depending on the dates you selected.

Contact your move representative if you need to add or subtract any items from your move plan. They can assist you with any changes necessary. Keep in mind, your cost estimate may change.

You can pack yourself, we can pack some of your belongings, or we can pack everything. Stellar Movers is here to personalize your move process and make this transition easier. If you’re interested in our packing services, you can discuss options over the phone or with an in home estimate. Stellar Movers offers different packing services to fit all types of moves and budgets.

You can certainly pack yourself. Visit our packing tips for advice on how to pack dishes, clothes, shoes and other items. You can also view our packing videos for tips on how to pack specific rooms in your home.

Contact your local streets department and they will issue you a temporary no parking permit along with signage to display. You must put the signs out 24 hours in advance to give enough notice to keep the space clear. Our trucks are 20 plus feet in length, however; you should allow for 3 car lengths or 30 plus feet on the permit to allow enough space for the truck/trucks. Click here for Philly Streets Department.

Its always best to schedule your move with your building manager. Many places have move out requirements such as reservations for the freight elevator as well as hours of operation.

In most cases, the movers will decide if hoisting is an option. If deemed to be safe conditions, we will hoist your furniture into the residence. Stellar Movers will remove modern self-cleaning windows, however; if you have old or antique windows you will have to remove them yourself or hire a contractor to remove them for you.

You should label the top and 3 sides of the box with a sharpie of what location they belong. Some examples are Kitchen, Living Room or Master bedroom. Do not use color coded tap or post-its as they will fall off or get covered up by the moving blankets and wrap during the moving process.

No. Using trash bags is a bad idea for several reasons. You cannot pack items and ensure they will not break. And, bags are hard to label so it slows the move down when you have to open each one to tell the movers where to place them. The best thing to do is pack the item in a box. Make sure you use paper to wrap fragile items and fill up loose spaces.

We require you empty all drawers, file cabinets and desk drawers. The best thing to do is pack the belongings up in a box to keep the safe.

Our experienced team of movers will dissemble and reassemble your furniture. If you choose to do it yourself, make sure you have Ziplock bags for your loose parts.

We will move appliances, however; they must be disconnected by you or a professional. Just let your moving representative know you have appliances.

Flammable compressed gases (i.e. propane tanks, fuel, paint), guns, ammunition and hazardous materials. If you have a questionable item that you are not sure of, please contact Stellar Movers and we will be happy to advise you.

The post office is a good place to start. An online Change of Address form is available on the United States Postal Service website. It’s also important to change your address with your banks, credit card companies, insurance providers and magazine subscriptions. Check out our complete checklist for more reminders.

Notify family, friends and any professional organizations you are affiliated with on a regular basis. It’s also important to inform your family doctor, attorney, accountant, and school teachers/administrators (if applicable).